Organization:*
Name Of appraiser:*
Role:*
Email Address:*
1.1 Accessibility of Sales Staff *
1.2 Sales Staff Professionalism in Communication and Efficiency of resolving issues*
1.3 Received consistence updates*
1.4 Any other remarks on the sales part?
2.1 Overall Quality of the Service Provided*
2.2 Overall Product Quality*
2.3 How do you rate our product performance and quality?*
2.4 How do you rate our product in terms of quality compared with competitors? *
2.5 Any other remarks on the quality part?
3.1 Documentation Accuracy*
3.2 Receiving Shipping Documents *
3.3 On time Delivery *
3.4 Any other remarks on the logistic part?
4.1 How do you rate overall performance?*
4.2 OARC Market Reputation*
4.3 Do you have any other suggestions or comments for improvement?